Shipping and Return
Shipping is FREE when 2 shirts (or more) or just 1 Jacket is selected. So anything above EUR 500 value involves free shipping. We use Fedex/DHL/DPD based on the location you are based.
All orders which are In-Stock are sent out within 2 working days. Made to Order and Custom Orders timeline is shown based on the product and is usually 3-4 weeks from the order date.
Are the duties and taxes included?
Yes. For United States, Canada, Australia, Europe (including United Kingdom), the product includes duty and taxes so you dont have to pay anything on the receipt of the product.
For other countries, duties are not included in the price of orders and you may need to pay them based on the rules of the country.
Refunds and Exchanges
100Hands accept refund or exchange of goods within 14 days of the receipt of the order. Shipping costs are non-refundable.
Made to Order / Custom: We want to ensue we provide the best service so in case you are not happy with the fit of the product, we would be happy to provide free alteration or remake the whole product at our cost.
Please contact us for any further info via the chat or at firstname.lastname@example.org